In response to public health directives to help prevent the spread of novel coronavirus, Community Colleges of Spokane has moved to remote operations. The following information has been compiled to support students in accessing student services across Spokane Community College and Spokane Falls Community College.
Student Affairs employees in financial aid, admissions/registration, academic advising, testing etc. are working either in the office or remotely to support you in registering and succeeding in spring classes. We appreciate your patience as it may take longer to respond to your requests.
- Don’t forget to register for Spring Quarter classes! You can register for classes online through ctcLink.
- Please keep in contact with your instructors regarding alternative/online instruction plans for your Winter and Spring Quarter classes.
- Please note this is not an exhaustive list, but it will be updated. If you are not finding the information you need below, please email sccinfo@scc.spokane.edu.
Online support services
SCC Online Learning is here to help students and employees with their questions about online technology tools including Canvas, LinkedIn Learning and Zoom. Students and staff have access to 24/7 Canvas chat support and other resources, including eTutoring, online libraries, canvas training and college prep.
For login assistance with Canvas and Office 365, contact the IT Support Center.
Admissions, Registration, Transcripts and Non-Credit
The Admissions and Registration offices process applications, help register students for classes, evaluate transfer credit and more. Online registration is continuing uninterrupted, and the office is open through Spring Break.
In response to the governor’s “Stay Home, Stay Healthy” order, all office staff can be reached daily by phone, email or video. While the campuses are physically closed, the office is available to you online at the hours posted below.
Admissions Phone: 509-533-8020 | Email: scc.admissions@scc.spokane.edu
Registration Phone: 509-533-8860 | Email: scc.reg-office@scc.spokane.edu
Non-Credit Registration Phone: 509-279-6030 | Email: SCC.NCRegistration@scc.spokane.edu
Transcripts Phone: 509-533-7012 | Email: SCC.Transcripts@scc.spokane.edu
Location and Hours:
Building 15, Bigfoot Central
Monday- Friday, 7:30 a.m. - 4 p.m.
Bigfoot Childcare Center
In response to the governor’s “Stay Home, Stay Healthy” order, all office staff can be reached daily by phone, email or video. While the campuses are physically closed, the office is available to you online at the hours posted below.
Phone: 509-533-8919
Email: stephanie.lynch@ccs.spokane.edu
Location and Hours:
Building 20
Monday- Friday, 7 a.m. - 4:45 p.m.
Cashier's Office
In response to the governor’s “Stay Home, Stay Healthy” order, all office staff can be reached daily by phone, email or video. While the campuses are physically closed, the office is available to you online at the hours posted below.
Phone: 509-533-7025
Email: scc.cashiers@ccs.spokane.edu
Location and Hours:
Building 15
In-person Monday- Friday, 9 a.m. - 2 p.m.
By phone Monday- Friday 8 a.m. - 9 a.m., and from 2 p.m. - 4 p.m. to take payments over phone
Counseling/Academic Advising
The Counseling Center assists students with deciding which classes to take and offers educational planning, including degree plans and class listings. Counselors are also available to help with mental health counseling.
In response to the governor’s “Stay Home, Stay Healthy” order, all office staff can be reached daily by phone, email or video. While the campuses are physically closed, the office is available to you online at the hours posted below.
Phone: 509-533-7026
Email: wscounseling@scc.spokane.edu
Location and Hours:
Building 1, Room 102
Remote Hours: Monday- Friday, 7:30 a.m. to 4 p.m. Services provided by phone, Zoom or email. Call or email to schedule an appointment in one of these formats.
Request Online Assistance
Disability Support Services
This office provides services to students in the form of: classroom accommodations, priority registration, referral to resources on and off campus and use of assistive technology.
In response to the governor’s “Stay Home, Stay Healthy” order, all office staff can be reached daily by phone, email or video. While the campuses are physically closed, the office is available to you online at the hours posted below.
Phone: 509-533-7169 | Fax: 509-533-8877
VideoPhone: 509-321-4406
Email: DSS@scc.spokane.edu
Location and Hours:
Building 15, Room 113
Monday- Thursday 8 a.m. – 4 p.m.; Friday, 8 a.m. - Noon
Financial Aid and Work Study
Financial Aid staff connect students with tools and resources to help pay for college, including grants, scholarships and federal student loans.
At this time, disbursement of financial aid funding will begin starting April 8 at 2 p.m. If you are experiencing hardship due to the change in modality of courses for spring quarter, please contact the financial aid office as soon as possible.
The Work Study Program provides the opportunity for students to earn money while gaining work experience. It can provide some regular monthly income to help offset educational expenses and reduce loan debt.
Students in work study will continue their employment once Spring Quarter begins.
In response to the governor’s “Stay Home, Stay Healthy” order, all office staff can be reached daily by phone, email or video. While the campuses are physically closed, the office is available to you online at the hours posted below.
Phone: 509-533-7017 | Fax: 509-533-7425
Email: fscc@scc.spokane.edu
Location and Hours:
Building 15, Bigfoot Central
Phone and In-Person Hours: Monday - Friday, 7:30 a.m. - 4 p.m.
Food Pantry
The food pantry is essential in giving students access to free food throughout the quarter. Staff will ensure proper social distancing protocols are followed.
In response to the governor’s “Stay Home, Stay Healthy” order, all office staff can be reached daily by phone, email or video. While the campuses are physically closed, the office is available to you online at the hours posted below.
Location and Hours:
Closed until campus reopens. For community resources see additional informaiton here.
Global Education
In response to the Governor’s Stay Home Stay Healthy order, all Global Education office staff can be reached daily by phone, email or video. While the campuses are physically closed, the Global Education office is available to you online, Monday through Friday 8:00 a.m. to 4:30 p.m.
With questions about visa/immigration/travel/registration please contact:
For SCC Students
Julie Hands Email: Julie.Hands@ccs.spokane.edu
Phone: 509-533-8885
For SFCC Students
Christiana Hennings
Email: Christiana.Hennings@ccs.spokane.edu
Phone: 509-533-4131
For SFCC Pullman Students
Brooklyn Brown
Email: Brooklyn.Brown@sfcc.spokane.edu
All other Inquiries please contact our team at: Globalprograms@ccs.spokane.edu
Multicultural Services
The Multicultural Student Services Center provides an inclusive atmosphere for all students, faculty, staff and community members visiting Spokane Community College (SCC). It offers resources, advocacy, programming and assistance to students from under-represented backgrounds and helps them achieve academic success.
In response to the governor’s “Stay Home, Stay Healthy” order, all office staff can be reached daily by phone, email or video. While the campuses are physically closed, the office is available to you online at the hours posted below.
Phone: 509-533-8875
Email: corey.sutter@scc.spokane.edu
Location and Hours:
Building 6, Room 115
Monday- Friday, 8 a.m. - 5 p.m.
Outreach and Recruitment
This office helps to connect students, parents, teachers and community members with SCC. They strive to be a go-to resource for all things before starting a class.
In response to the governor’s “Stay Home, Stay Healthy” order, all office staff can be reached daily by phone, email or video. While the campuses are physically closed, the office is available to you online at the hours posted below.
Phone: 509-533-8227
Email: shelby.dickinson@scc.spokane.edu
Campus Tours Phone: 509-533-8687
Email: ramona.barhorst@scc.spokane.edu
Location and Hours:
Building 6, Room 115C
Monday- Friday, 8 a.m. - 5 p.m.
Testing
As of Friday, March 20 the main campus Testing Center will become a computer lab to allow students who do not have access to adequate technology to complete their winter courses. Proctored testing will not be available. As of March 20, the main campus Testing Center will become a computer lab to allow students hwo not have access to adquate technology to complete their winter courses. Proctored testing will not be available.
In response to the governor’s “Stay Home, Stay Healthy” order, all office staff can be reached daily by phone, email or video. While the campuses are physically closed, the office is available to you online at the hours posted below.
Phone: 509-533-7074
Email: scc.testing@scc.spokane.edu
Location and Hours:
Building 16, Room 125
Friday, March 20: 7:30 a.m. - 7 p.m.
Monday, March 23: 7:30 a.m. to 5:00 p.m.
Tuesday, March 24: 7:30 a.m. to 7:00 p.m.
Wednesday, March 25: 7:30 a.m. to 5:00 p.m.
Building is closed after March 26.
Running Start
In response to the governor’s “Stay Home, Stay Healthy” order, all office staff can be reached daily by phone, email or video. While the campuses are physically closed, the office is available to you online at the hours posted below.
Phone: 509-533-8062
Email: scc.runningstart@scc.spokane.edu
Location and Hours:
Building 15, Room 122
Monday- Friday, 8 a.m. - 4 p.m.
Stomping Grounds College Store
College bookstores will be open throughout break with reduced hours as long as the campus is open. We encourage students to shop online, where shipping is FREE on all items.
Rental books are due back by closing on March 25, however, the charge date has been extended to April 6. Students can also print a free shipping label to return their rentals. Follow the links sent to your email on file reminding you to return rentals. It must be post-marked by March 25.
The Bookstore is aware there are some issues regarding the rental return label. We do want to reassure you that you will not be charged any late fees at this time. The charge fees have been pushed to May 13 so your rental must be in the store before May 13 to avoid replacement and late fees.
However, we would like you to return your rentals ASAP as we need them for Spring orders.
Please follow the steps below to print your prepaid shipping label:
- Please visit scc.bncollege.com
- Scroll to the bottom and click Textbook Rentals
- On the left hand side under Help Topics, click Textbook Rentals again
- Scroll down and click on Rental Return in light blue
- Scroll until it asks you to put in an order number and the email address (please do not read the instructions on this page)
- Your order number will be found in any of the emails you have received regarding your rental
- Email address is the email you used when you rented your book(s)
- It will then ask you to fill in a return address; this is your address. It will then generate the shipping label
- Please print the label and put books securely in one box and take to any UPS drop box location
You can order your Spring textbooks & supplies on our website, too. Shipping is free.
In response to the governor’s “Stay Home, Stay Healthy” order, all office staff can be reached daily by phone, email or video. While the campuses are physically closed, the office is available to you online at the hours posted below.
Phone: 509-533-7087
Location and Hours:
Building 6, Lair Student Center
Monday- Friday, 9 a.m. - 2 p.m.
Veterans One-Stop
The Veteran's One-Stop is continuing to field calls and meet with students.
In response to the governor’s “Stay Home, Stay Healthy” order, all office staff can be reached daily by phone, email or video. While the campuses are physically closed, the office is available to you online at the hours posted below.
Phone: 509-533-7027 | Fax: 509-533-8387
Email: deana.sleep@scc.spokane.edu
Location and Hours:
Building 6, Room 112
Monday- Friday, 7:30 a.m. - 4 p.m.
Workforce Transitions
Staff are fielding calls and emails from students ready to graduate and transition into the workforce.
In response to the governor’s “Stay Home, Stay Healthy” order, all office staff can be reached daily by phone, email or video. While the campuses are physically closed, the office is available to you online at the hours posted below.
Phone: 509-533-7249 | Fax: 509-533-8688
Email: scc.workforce@scc.spokane.edu
Location and Hours:
Building 6, Room 112
Monday-Friday, 8 a.m. – 4:30 p.m.
Library
Circulation Desk Phone: 509-533-8255 | Email: circdesk.scc@scc.spokane.edu
Reference Desk Phone: 509-533-8821 | Email: scc.reference@scc.spokane.edu
In response to the governor’s “Stay Home, Stay Healthy” order, all office staff can be reached daily by phone, email or video. While the campuses are physically closed, the office is available to you online at the hours posted below.
Location and Hours:
March 18-19, 8 a.m. - 2 p.m.
March 20- April 12, Closed
April 13- 27, to be determined
Many SCC Library resources and services will continue to be available during the current coronavirus event. Research databases contain extensive collections of e-books, periodicals, streaming videos and other information sources. SCC library faculty will be available via online chat, email and Zoom video conferencing to help students with their research assignments.
A special webpage has been created to highlight Library resources and services that can be accessed from off-campus. Note that the webpage includes a faculty support section.
For everyone confined to home during the coming weeks: CCS has a partnership with the Spokane Public Library that allows all our students and employees, regardless of location, to access SPL’s digital resources. These include popular e-books, audio-books, streaming films & television shows, online magazines, and even comics and animated, talking picture books for children. You’ll find more information here.
For more information regarding resources available to students such as tutoring, food bank or child care please visit Student Resources.