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Administrative Assistant

From managing schedules to answering phones to drafting business documents, administrative assistants keep businesses running smoothly.

In this program, you learn office and project management, business writing and presentations, and other office procedures. Courses also develop your organizational, supervisory and customer relations skills. You graduate with a strong foundation in Word, Excel, Access, PowerPoint and other Microsoft Office applications.

Whether you want to work for a large corporation, nonprofit organization or government agency, this program prepares you for an important role in the daily operations of most organizations in every industry.

  1. Apply introductory knowledge of current office procedures, techniques, and records management systems.
  2. Perform administrative duties using current office technology.
  3. Use Microsoft Word, Outlook, and PowerPoint.
  4. Spell and use terms correctly.

Breaking Ground on Your Pathway


Plan Your Courses

Meet with our counselors to customize this plan just for you. You can also search the quarterly schedule for class days and times.

Placement

Math placement is not required for this program.
English placement is not required for this program.

The Clerical Assistant program is a two quarter program where students learn general office skills needed for entry-level office positions. Students may select one of three "tracks" in the second quarter. The first track will offer an introduction to the medical clerical assistant office, the second track an introduction to the legal clerical assistant office, and the third track an introduction to the administrative clerical assistant office. 

Students develop effective written communication, oral communication, customer service, keyboarding, document formatting, office procedures, telephone, scheduling and calendaring, and job preparation skills. In addition, students who select the medical clerical assistant track will understand basic medical terminology; students who select the legal clerical assistant track will understand basic legal terminology; and students who select the administrative clerical assistant track will have additional grammar, editing, and proofreading experience.

Program Map for

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Total Program Credits: 30


Program Courses

First Quarter

Course ID
Course Title
Credits
BT 105
Grammar for Business  
5
BT 106
Computing Essentials  
5
BT 152
College and Career Strategies  
3
CATT 102
Microsoft Outlook  
2.5
Total Credits
 
15.5

Second Quarter

Course ID
Course Title
Credits
BT 127
Human Relations and Professional Development  
3
BT 196
Skillbuilding  
1
BUS 103
Basic Business Math and Electronic Calculators  
5
CATT 190
Microsoft PowerPoint I  
2.5
MMGT 223
Customer Service  
3
Total Credits
 
14.5

Estimated costs for completing this program

 
WA Resident
Non-Resident
International
Tuition
$ 3,181
$ 3,829
$ 7,274
Books
$ 339
$ 339
$ 339
Course Fees
$ 6
$ 6
$ 6
Institutional Fees
$ 224
$ 224
$ 1,065
Total Costs
$ 3,751
$ 4,399
$ 8,685

Costs for completing a degree or certificate can vary. For more information about costs, visit our How Much Does it Cost? page.

Have a question? Let's hear it.

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Request Info

Anne Mayer

Workforce Transition Specialist
Anne.Mayer@scc.spokane.edu
509-227-2276

 

Jeff Brown

Division Dean
Jeff.Brown@scc.spokane.edu
509-533-7373

 

John Yoon

Academic Counseling Liaison
John.Yoon@scc.spokane.edu
509-533-7356

 

Landon Johnston

Academic Counseling Liaison
Landon.Johnston@scc.spokane.edu
509-533-7190

 

Neesa Guel

Pathway Specialist
Neesa.Guel@scc.spokane.edu
509-533-7005