Front Office Professional Certificate: If you are looking for an entry-level office position, build your qualifications with this certificate. In this three-quarter program, you learn the professional skills and techniques to greet callers, make and receive telephone calls, format correspondence and reports, and perform a variety of general office duties. Front office professionals are often the first point of contact for visitors, clients, and customers. This certificate prepares you to represent your employer in a professional way.

Students who successfully complete the Front Office Professional Certificate will also receive the Administrative Clerical Assistant Certificate.

Administrative Clerical Assistant Certificate (embedded): In this two-quarter program, you’ll learn general office skills and basic professional terminology needed for entry-level office positions. You’ll develop skills in the areas of written and oral communication, customer service, keyboarding, document formatting, office procedures, scheduling, and job preparation.