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Administrative Assistant

From managing schedules to answering phones to drafting business documents, administrative assistants keep businesses running smoothly.

In this program, you learn office and project management, business writing and presentations, and other office procedures. Courses also develop your organizational, supervisory and customer relations skills. You graduate with a strong foundation in Word, Excel, Access, PowerPoint and other Microsoft Office applications.

Whether you want to work for a large corporation, nonprofit organization or government agency, this program prepares you for an important role in the daily operations of most organizations in every industry.

  1. Apply introductory knowledge of current office procedures, techniques, and records management systems.
  2. Perform administrative duties using current office technology.
  3. Apply knowledge of grammar and punctuation to create and edit business communications.
  4. Use Microsoft Word, Outlook, PowerPoint, and Excel.

Breaking Ground on Your Pathway


Plan Your Courses

Meet with our counselors to customize this plan just for you. You can also search the quarterly schedule for class days and times.

Placement

Math placement is not required for this program.
English placement is not required for this program.

The Front Office Professional program is a three-quarter program preparing students for entry-level positions. Students completing this program are prepared to greet callers, make and receive telephone calls in a professional way, format correspondence and reports, and perform a variety of duties depending on the office situations.

In order to earn a Front Office Professional certificate, a student must maintain a 2.0 GPA in all individual courses.

Program Map for

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Total Program Credits: 45


Program Courses

First Quarter

Course ID
Course Title
Credits
BT 105
Grammar for Business  
5
BT 106
Computing Essentials  
5
BT 152
College and Career Strategies  
3
CATT 102
Microsoft Outlook  
2.5
Total Credits
 
15.5

Second Quarter

Course ID
Course Title
Credits
BT 127
Human Relations and Professional Development  
3
BT 196
Skillbuilding  
1
BUS 103
Basic Business Math and Electronic Calculators  
5
CATT 190
Microsoft PowerPoint I  
2.5
MMGT 223
Customer Service  
3
Total Credits
 
14.5

Third Quarter

Course ID
Course Title
Credits
BT 165
Word Processing  
5
BT 204
Spreadsheet Design and Analysis  
5
BT 272
Business Correspondence   1
5
Total Credits
 
15

1 May be substituted with BT 274.

Estimated costs for completing this program

 
WA Resident
Non-Resident
International
Tuition
$ 4,772
$ 5,744
$ 10,911
Books
$ 339
$ 339
$ 339
Course Fees
$ 9
$ 9
$ 9
Institutional Fees
$ 336
$ 336
$ 1,597
Total Costs
$ 5,457
$ 6,429
$ 12,857

Costs for completing a degree or certificate can vary. For more information about costs, visit our How Much Does it Cost? page.

Have a question? Let's hear it.

Neesa Guel

Pathway Specialist
Neesa.Guel@scc.spokane.edu
509-533-7005

 

Kerrin Langford

Pathway Specialist, Northern Counties
Kerrin.Langford@scc.spokane.edu
509-279-6737

 

John Yoon

Academic Counseling Liaison
John.Yoon@scc.spokane.edu
509-533-7356

 

Landon Johnston

Academic Counseling Liaison
Landon.Johnston@scc.spokane.edu
509-533-7190

 

Samantha Stephens

Academic Counseling Liaison - Northern Counties
Samantha.Stephens@scc.spokane.edu
509-279-6710

 

Anne Mayer

Workforce Transition Specialist
Anne.Mayer@scc.spokane.edu
509-227-2276

 

Katherine Cornelis

Workforce Transition Specialis - Northern Counties
Katherine.Cornelis@scc.spokane.edu
509-279-6961

 

Ronda Moorhead

Department Chair
Ronda.Moorhead@scc.spokane.edu
509-533-7389

 

Jeff Brown

Division Dean
Jeff.Brown@scc.spokane.edu
509-533-8882