If you communicate with patience, friendliness, and a genuine desire to help others, a career as a customer service representative could be a good fit for you.
In this program, you’ll learn techniques and strategies for providing quality customer service to clients and customers in person, by telephone, and online. With classes in both customer service and business, you’ll build skills in communication, marketing, and customer relations.
With a degree from this program, you could increase your chances of becoming a manager or supervisor in several fields. Customer service training is also an excellent background for careers in sales, business, marketing, and retail.