Medical Office Specialist

Students review fundamental writing skills with major emphasis on improving sentence structure and grammar. Accuracy in spelling, punctuation, vocabulary and proofreading is stressed.

Develops beginning computer skills in a Windows-based environment. Includes mastery of the alphabetic keyboard using the "key-by-touch" method, understanding of MS Windows features and terminology, effective application of file management techniques, use of Internet navigation skills, and effective application of beginning Word skills in the creation and formatting of business documents.

This course includes selected material from the following areas: how to get along with people on the job and in your life; the importance of communication; the qualities of business success; your professional and personal image; and the elements of personal development covering grooming, business dress, nutrition and exercise.

Students learn to identify and develop behaviors that lead to personal and academic success. Students learn skills to increase their success in college and to help them achieve their academic and professional goals.

This individualized program builds keyboarding speed and improves accuracy. It may be taken a maximum of three times. Grading option: Pass/fail.

This course presents the basic office duties of a receptionist. Answering the telephone, mail handling, reprographics, ordering and storage of supplies. Professionalism and human relations concepts also are presented. Guest speakers and tours may be scheduled.

Using Outlook, students learn to communicate through e-mail, maintain electronic calendars, schedule meetings, use contacts, customize menus and taskbars, send/receive faxes, and import/export data among applications.

Students are introduced to the unique language of medicine emphasizing basic medical word structure and commonly used clinical terms. An overview of normal anatomy and anatomic terms is accomplished prior to a study of common diseases and disorders of the human body with a system-by-system approach.

This course emphasizes the unique language of medicine, normal anatomy and function, and disease and disorders of the body with a system-by-system approach. Prerequisite: HED 104 or permission of instructor.

Students receive hands-on training using financial, scheduling, word processing and clinical database software packages utilizing a microcomputer. Prerequisite: Keyboarding skills.

Students learn the principles of therapeutic communications, human growth and development and their application to specific medical circumstances.

This course introduces students to the profession of the administrative medical assistant and how it fits within the health care environment and health care teams. Topics include legal and ethical concepts, telephone and scheduling techniques, medical records management rules and regulations, and how to create a comfortable facility atmosphere. Students enhance their ability to research using the Internet and library, create written reports and make round-table presentations. Prerequisite: BT 231.

Medical diagnostic coding. Transformation of written and verbal descriptions of diseases, conditions, and injuries into alpha-numeric codes by applying guidelines, conventions, and instructional notes from the International Classification of Disease, 10th Revision, Clinical Modification (ICD-10-CM) coding manual. The guidelines will be applied by coding typical patent encounter diagnostic statements. This class prepares students for entry level diagnostic coding in a medical office, hospital, or clinic setting. Prerequisite: HED 104 with a 2.0 or better.

This course is designed to introduce the student to major nationwide and local medical insurance programs. Assists the student in understanding insurance terminology, different types of coverage, consents for release of information, assignment of benefits, referral and preauthorization, and correct completion of the CMS1500 and UB04 billing forms. Course work will include medical insurance requirements for billing, confidentiality, coding, and claims processing. Students also experience different medical reimbursement methodologies, learn how to read an EOB/remittance advice, write an appropriate appeal letter, and compute coinsurance amounts.

The focus of this class is to introduce the student to medical office procedures using a computerized medical office management system. An interactive approach will familiarize the student with computerized account management and help develop confidence and the necessary skills to become successful users of medical account management software. Students enter patient demographic information, charges and payments into a computerized medical software system. CMS1500 billing forms are produced as well as patient statements. Daily and monthly financial reports for medical practice are also covered. Prerequisite: ACCT 151 and BUS 103.

Introductory transcription course designed to provide students with a basic working knowledge of transcription through various types of medical reports, as well as reinforce medical documentation practices, including HIPAA and other legal aspects of medical records. The course also reviews and reinforces the use of medical language (terminology, abbreviations, acronyms, etc.), as well as proper English grammar, spelling, and punctuation practices in medical documentation. Prerequisite: Typing speed of 40 wpm with 4 or fewer errors. Successful completion of BT 105, 106, 196, HED 104, 105, and MSEC 108.

Students share office experiences, utilize problem-solving skills and participate in career-related activities. Prerequisite: Medical clerical careers students only and MSEC 121 or 133. If earning a medical secretary degree, this must be your final quarter. Concurrent enrollment in MSEC 287.

Students are placed in Spokane area medical offices to observe and perform receptionist duties in the medical office environment. Prerequisite: Medical office specialist degree or currently enrolled in the final quarter of the medical office receptionist or medical office insurance clerk programs. Students must also have three "recommended-for-internship" SEA forms.

Students observe and apply classroom skills in a Spokane area health care provider office environment for a minimum of 99 hours. Prerequisite: Medical Billing and Coding students.

Students observe and apply classroom skills in a Spokane area health care provider office environment for a minimum of 99 hours. Prerequisite: Medical Office Specialist students currently enrolled in their final quarter.