Management

Approved supervised volunteer community service experience in a nonprofit, government or service organization that teaches students the value of contributing back to the community in which they live and work. Students may receive variable credits for hours of approved supervised experience during a quarter. One credit is given for every 33 hours of volunteer experience documented. Grade option: Pass/fail.
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Fundamental principles of management as applied to business enterprise. Actual business situations are studied by applying basic management principles.
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This course provides an introduction to social media marketing (SMM). Special emphasis is placed on creating a social media marketing plan which uses social media platforms to positively influence consumers toward a brand, product, or service.
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Students participate in practical applications of management and leadership techniques. These courses are associated with membership in Delta Epsilon Chi, a division of DECA.
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Students participate in practical applications of management and leadership techniques. These courses are associated with membership in Delta Epsilon Chi, a division of DECA.
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Students participate in practical applications of management and leadership techniques. These courses are associated with membership in Delta Epsilon Chi, a division of DECA.
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The preparation of a small business plan for starting a small business. The plan will include business description, characteristics of the entrepreneur and the business planner, ownership, analysis of the industry, target customers and location, start-up costs, financial projections, and necessary licenses. The design of the course is to have a document to present to a possible lender or investor.
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Introduction to the field of merchandise marketing; distribution of goods and services from producer to consumer and the place of marketing in our economy.
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Fundamentals of retailing including retail store operation, organization, merchandise management, sales promotion, customer relations and control. Prerequisite: BUS& 101 or permission of instructor.
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Introduction to the field of advertising: Planning, directing and coordinating advertising functions as a tool of marketing.
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This course focuses on creating and maintaining positive customer relations. Efficient and effective ways to deliver quality service and products are presented. Projecting a professional image, communicating with customers and handling complaints effectively, maintaining time management, and working with culturally diverse clients are emphasized.
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In this course, students will explore the use of social media, digital media and content development to create platform strategies to connect with customers, increase sales and build brand.
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Techniques and principles of personnel supervision and administration including employee recruitment, job analysis, affirmative action, labor relations, compensation, performance appraisal, interviewing, motivation, training and development, and employee health and safety.
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Project management is an effective method for executing and completing projects on time and within budget. Students will gain a working knowledge of the fundamentals of project management and be able to immediately use that knowledge to effectively manage work projects. This course introduces the concepts and methods required for creating a plan and effectively managing project scope, time, cost, human resources, communication, risk, and procurement management to produce quality deliverables.
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Introduces the fundamentals of Lean Six Sigma providing a comprehensive understanding of what it is, background on the improvement methodologies used in a Six Sigma Process, important details on the necessary supporting infrastructure and provides examples of Lean Six Sigma in manufacturing, the office, order entry, warehousing and distribution, sales and R&D.
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Develop skills in business development; sales prospects and qualifying buyers; relationship building, product knowledge, and post sales service; public relations theories, strategies and campaigns.
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This course is designed for development of leaders to enable them to apply the best practices and top tools and techniques of Lean. Discover how Lean impacts profit, inventory, and quality to the customer. Learn the most common Lean tools and methods through this interactive class.
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For course description, see Cooperative Education.
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Independent study is offered in each academic discipline and designated by the course numbers 291, 292 or 293. A student may register for not more than three independent study courses per quarter, varying from 1 to 5 credits each, not to exceed a total of 10 credits of independent study during the student's tenure at Community Colleges of Spokane. Requirements and limitations concerning courses are available from the instructional departments.
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