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Student SItting on a bench in the hall - looking on her phone.

Office Location

Building 1, Room 229 J
Second Floor
 

Contact Us

Lisa Graese
Lisa.Graese@scc.spokane.edu
509-533-7358

If you are patient, friendly and a strong communicator, a career as a customer service representative could be the perfect fit for you. 

In this program, you’ll learn techniques and strategies for providing quality customer service to clients and customers in person, by telephone or online. With classes in both customer service and business, you’ll build skills in communication, marketing and customer relations.

With a degree from this program, you could increase your chances of becoming a manager or supervisor in the field. Customer service training is also an excellent background for careers in sales, business, marketing, retail, telemarketing and many other professions.

Locations Offered