Administrative Assistant Degree: From managing schedules to answering phones to drafting business documents, administrative assistants keep businesses running smoothly. In this degree program, you learn office and project management, business writing and presentations, and other office procedures. Courses also develop your organizational, supervisory and customer relations skills. You graduate with a strong foundation in Word, Excel, Access, PowerPoint and other Microsoft Office applications. Whether you want to work for a large corporation, nonprofit organization or government agency, this program prepares you for an important role in the daily operations of most organizations in every industry.
Front Office Professional Certificate (embedded): If you are looking for an entry-level office position, build your qualifications with this certificate. In this three-quarter program, you learn the professional skills and techniques to greet callers, make and receive telephone calls, format correspondence and reports, and perform a variety of general office duties. Front office professionals are often the first point of contact for visitors, clients, and customers. This certificate prepares you to represent your employer in a professional way.
Administrative Clerical Assistant Certificate (embedded): In this two-quarter program, you’ll learn general office skills and basic professional terminology needed for entry-level office positions. You’ll develop skills in the areas of written and oral communication, customer service, keyboarding, document formatting, office procedures, scheduling, and job preparation.