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Do you want an administrative career in the medical field? This program can prepare you to meet the growing demand for qualified medical office professionals.

In this program, you’ll learn medical terminology, billing and coding, reception and computerized patient scheduling. You’ll develop the office and technical skills that employers want in today’s medical field, and gain hands-on training through an internship and other on-the-job experiences.

When you complete the program, you’ll be ready to pursue opportunities in not only doctors’offices, but also medical clinics, hospitals, medical insurance companies and medical laboratories.

Detailed Information

EndorsementCareer Connect Washington Career Launch Program Endorsed seal

The Medical Office Careers programs at Spokane Community College are proud to announce official endorsement through Career Connect Washington as Career Launch programs. Our official Career Launch administrative medical office programs give students the classroom knowledge and the on-the-job experience they need to succeed.

  1. Appropriately manage telephone communications and schedule office, surgical, and diagnostic procedures.
  2. Receive patients and visitors.
  3. Apply legal and ethical standards.
  4. Create and maintain patient records; sort and disperse incoming mail.
  5. File, rebill, and troubleshoot insurance claims for the medical office to include private, government, PPO, and HMO insurances.
  6. Code using the CPT, ICD-10-CM, ICD-10-PCS, and HCPCS coding systems.
  7. Perform typical medical office financial activities using practice management software.
  8. Correlate knowledge of general anatomy and medical terminology to perform coding and billing tasks.
  9. Perform computer applications.

Breaking Ground on Your Pathway


Plan Your Courses

Meet with our counselors to customize this plan just for you. You can also search the quarterly schedule for class days and times.

Placement

Math placement is not required for this program.
English placement is not required for this program.

This program prepares individuals for employment in medical offices as medical office receptionists, coders and insurance billers. Spokane is a major regional center for medical care offering maximum opportunities for employment. Positions are available in medical clinics, medical insurance companies and private physicians’ offices.

Suggested keyboarding skills of 40 wpm with six or fewer errors at the completion of BT 106 course. 

Students must complete all classes with a 2.5 grade or higher. Students must complete courses in the order listed no matter what quarter the program is started. 

Program Map for

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Total Program Credits: 90.5


Program Courses

First Quarter

Course ID
Course Title
Credits
BT 105
Grammar for Business  
5
BT 106
Computing Essentials  
5
BT 152
College and Career Strategies  
3
CATT 102
Microsoft Outlook  
2.5
Total Credits
 
15.5

Second Quarter

Course ID
Course Title
Credits
BUS 103
Basic Business Math and Electronic Calculators  
5
HED 104
Medical Terminology and Anatomy  
5
MSEC 108
Medical Office Computing  
5
Total Credits
 
15

Third Quarter

Course ID
Course Title
Credits
HED 105
Medical Terminology and Anatomy  
5
MSEC 121
Medical Office Reception  
5
MSEC 123
Medical Office Coding  
5
Total Credits
 
15

Fourth Quarter

Course ID
Course Title
Credits
MSEC 120
Human Relations/Communications for Medical Office Personnel  
5
MSEC 124
Medical Office Insurance Billing  
5
MSEC 223
Medical Office Coding II  
5
Total Credits
 
15

Fifth Quarter

Course ID
Course Title
Credits
CATT 138
Microsoft Excel I  
2.5
HIM 215
ICD-10 Procedural Coding  
4
MSEC 125
Introduction to Medical Practice Management System  
4
MSEC 221
Clinical Coding  
5
Total Credits
 
15.5

Sixth Quarter

Course ID
Course Title
Credits
BT 160
Job Preparation Techniques  
3
CATT 139
Microsoft Excel II  
2.5
MSEC 225
Certified Professional Coder (CPC) Exam Preparation  
5
MSEC 284
Medical Internship Seminar  
1
MSEC 286
Medical Insurance Billing Internship   1
3
Total Credits
 
14.5

1 Medical Billing and Coding students must have passed all required courses with a 2.5 or higher, and be in the last quarter of the program. Concurrent enrollment in MSEC 284.

Estimated costs for completing this program

 
WA Resident
Non-Resident
International
Tuition
$ 9,272
$ 11,473
$ 21,176
Books
$ 150
$ 150
$ 150
Course Fees
$ 23
$ 23
$ 23
Institutional Fees
$ 3,212
$ 3,212
$ 3,212
Total Costs
$ 12,657
$ 14,858
$ 24,561

Costs for completing a degree or certificate can vary. For more information about costs, visit our How Much Does it Cost? page.

  • Lisa Graese
    Lisa Graese
    Medical Office Specialist Inst
    Certificate, Spokane Community College; A. A., Spokane Community College; B.A., Eastern Washington University; M. Ed, Eastern Washington University; additional study: Western Governor's University; Certified Healthcare Documentation Specialist (CHDS)
    Lisa.Graese@scc.spokane.edu
    509-533-7358
  • Jennifer Mccoy
    Jennifer Mccoy
    Medical Office Instructor
    A.A., Community College of the Air Force; B.S. Park University; M.S., University of Phoenix; A.A., Bossier Parish Community College
    Jennifer.Mccoy@scc.spokane.edu
    509-533-8139
  • Karen Saba
    Karen Saba
    Moonlight Appointment
    Karen.Saba@scc.spokane.edu
    509-533-7357

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