Jill Condon joined the faculty of the health information management program in the Spring of 2017 and teaches many of the HIM courses offered. Prior to that, Mrs. Condon enjoyed a 33-year career in the healthcare industry, ranging from managing a single hospital HIM department to responsibility for large multi-state health systems HIM and revenue cycle functions. Her experience in leadership, revenue cycle, health care quality and reimbursement, and all aspects of health information management allows Mrs. Condon to bring a wealth of knowledge to the online classroom. She received her bachelor’s degree in health information from Seattle University. 

Program Coordinator
Barbara Flock graduated from Spokane Community College in June 1995 with an AAS in HIM. She finished a B.A.S. in Health Information Management at Tacoma Community College in 2019. She worked in the healthcare industry for over 23 years before returning to SCC full time in 2015 to share her experience and knowledge with upcoming HIM professionals. Barbara’s industry experience is largely focused around clinical applications in ambulatory care. She served as a health records clerk at a large multi-physician medical group in the area while in school, then moved to a supervisory role for the HIM department. Barbara moved to quality improvement and served as the QI director the clinic. She served in a leadership role for programs involved with clinical content and analytics, electronic health record implementation, master patient index implementation, meaningful use, corporate training, patient satisfaction, provider relations, project management, Medicare risk adjustment and health coach programs. She taught as an adjunct professor at SCC for approximately 10 years while working in industry and served as faculty in the area of clinical information systems for the Washington State Department of Health Collaborative Breakthrough Series. She is passionate about the HIM profession and considers it an honor to share her experiences with students in the program.