Skip to main content
Apply Now!

Medical Office Receptionist

A medical office is only as strong as its support staff.

In this year-long program, you'll learn how to facilitate proper medical office techniques, opening the door to positions in insurance companies, medical clinics and private physician offices across the Spokane region.

Students completing the Medical Office Reception Certificate also earn the Medical Clerical Certificate.

EndorsementCareer Connect Washington Career Launch Program Endorsed seal

The Medical Office Careers programs at Spokane Community College are proud to announce official endorsement through Career Connect Washington as Career Launch programs. Our official Career Launch administrative medical office programs give students the classroom knowledge and the on-the-job experience they need to succeed.

  1. Receive patients and visitors.
  2. Appropriately manage telephone and electronic communications.
  3. Schedule appointments and procedures.
  4. Apply legal and ethical standards.
  5. Develop keyboarding skills and use of computer applications.
  6. Create and maintain patient records.
  7. Correlate knowledge of general anatomy and medical terminology to perform administrative medical assistant duties, as above.

Breaking Ground on Your Pathway


Placement

Math placement is not required for this program.
English placement is not required for this program.

Plan Your Courses

Meet with our counselors to customize this plan just for you. You can also check the annual schedule or search the quarterly schedule for class days and times.

Program Map for

Print/Download

Choose program map:

Total Program Credits: 49.5


Program Courses

First Quarter

Course ID
Course Title
Credits
BT 105
Grammar for Business  
5
BT 106
Computing Essentials  
5
BT 152
College and Career Strategies  
3
CATT 102
Microsoft Outlook  
2.5
Total Credits
 
15.5
 

Second Quarter

Course ID
Course Title
Credits
BT 127
Human Relations and Professional Development  
3
BT 196
Skillbuilding  
1
HED 104
Medical Terminology and Anatomy  
5
MSEC 108
Medical Office Computing  
5
Total Credits
 
14
 

Third Quarter

Course ID
Course Title
Credits
BT 231
Office Procedures   1
5
HED 105
Medical Terminology and Anatomy   2
5
MSEC 120
Human Relations/Communications for Medical Office Personnel  
5
MSEC 121
Medical Office Reception  
5
Total Credits
 
20
 
1 BT 105, keyboarding proficiency
2 HED 104.

  • Tuition

  • Resident

    $
    4,751

  • Non-Resident

    $
    5,663

  • International

    $
    10,566

  • Avg. Books

    $
    702

  • Max. Course Fees

    $
    14

These dollar amounts reflect the costs associated with the completion of the degree/certificate.

  • Lisa Graese
    Lisa Graese
    Medical Office Specialist Inst
    Certificate, Spokane Community College; A. A., Spokane Community College; B.A., Eastern Washington University; additional study: Western Governor's University; Certified Healthcare Documentation Specialist (CHDS)
    Lisa.Graese@scc.spokane.edu
    509-533-7358
  • Jennifer Mccoy
    Jennifer Mccoy
    Medical Office Instructor
    A.A., Community College of the Air Force; B.S. Park University; M.S., University of Phoenix; A.A., Bossier Parish Community College
    Jennifer.Mccoy@scc.spokane.edu
    509-533-8139
  • Karen Saba
    Karen Saba
    Medical Office Specialist Inst
    CPC; additional study American River College
    Karen.Saba@scc.spokane.edu
    509-533-7357

Have a question? Let's hear it.

Apply to SCC Now
Request Info

Lisa Graese

Lisa.Graese@scc.spokane.edu
509-533-7358