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Medical Office Receptionist

A medical office is only as strong as its support staff.

In this year-long program, you'll learn how to facilitate proper medical office techniques, opening the door to positions in insurance companies, medical clinics and private physician offices across the Spokane region.

Students completing the Medical Office Reception Certificate also earn the Medical Clerical Certificate.

EndorsementCareer Connect Washington Career Launch Program Endorsed seal

The Medical Office Careers programs at Spokane Community College are proud to announce official endorsement through Career Connect Washington as Career Launch programs. Our official Career Launch administrative medical office programs give students the classroom knowledge and the on-the-job experience they need to succeed.

  1. Apply introductory knowledge of current office procedures, techniques, and records management systems.
  2. Perform administrative duties using current office technology.
  3. Use Microsoft Word, Outlook, and PowerPoint.
  4. Spell and use terms correctly.

Breaking Ground on Your Pathway


Plan Your Courses

Meet with our counselors to customize this plan just for you. You can also search the quarterly schedule for class days and times.

Placement

Math placement is not required for this program.
English placement is not required for this program.

The Clerical Assistant program is a two quarter program where students learn general office skills needed for entry-level office positions. This certificate intruduces students to the medical field by covering basic medical terminology. Students develop effective written communication, oral communication, customer service, keyboarding, document formatting, office procedures, telephone, scheduling and calendaring, and job preparation skills. 

Students who earn the Medical Office Specialist AAS degree will also earn this ceritificate because it is embedded in the degree. If you have any questions, please reach out to counseling. 

Program Map for

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Total Program Credits: 29.5


Program Courses

First Quarter

Course ID
Course Title
Credits
BT 105
Grammar for Business  
5
BT 106
Computing Essentials  
5
BT 152
College and Career Strategies  
3
CATT 102
Microsoft Outlook  
2.5
Total Credits
 
15.5

Second Quarter

Course ID
Course Title
Credits
BT 127
Human Relations and Professional Development  
3
BT 196
Skillbuilding  
1
HED 104
Medical Terminology and Anatomy  
5
MSEC 108
Medical Office Computing  
5
Total Credits
 
14

Costs for completing a degree or certificate can vary. For more information about costs, visit our How Much Does it Cost? page.

Have a question? Let's hear it.

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Neesa Guel

Pathway Specialist
Neesa.Guel@scc.spokane.edu
509-533-7005

John Yoon

Academic Counseling Liaison
John.Yoon@scc.spokane.edu
509-533-7356

Landon Johnston

Academic Counseling Liaison
Landon.Johnston@scc.spokane.edu
509-533-7190

Anne Mayer

Workforce Transitions Specialist
Anne.Mayer@scc.spokane.edu
509-533-8191

Sabina Green

Program Lead
Sabina.Green@scc.spokane.edu
509-533-7357

Jeff Brown

Division Dean
Jeff.Brown@scc.spokane.edu
509-533-8882