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Clerical Assistant

If you are looking for an entry-level office position, this certificate could help you get the job you want.

In this program, you learn about customer service, keyboarding, document formatting, office procedures, scheduling, and calendaring. You also develop your written and oral communication skills and build an understanding of office terminology.

The program offers three tracks: administrative clerical assistant track, medical clerical assistant track, and legal clerical assistant track.

  1. Apply introductory knowledge of current office procedures, techniques, and records management systems.
  2. Perform administrative duties using current office technology.
  3. Use Microsoft Word, Outlook, and PowerPoint.
  4. Spell and use terms correctly.

Breaking Ground on Your Pathway


Plan Your Courses

Meet with our counselors to customize this plan just for you. You can also search the quarterly schedule for class days and times.

Placement

Math placement is not required for this program.
English placement is not required for this program.

The Clerical Assistant program is a two quarter program where students learn general office skills needed for entry-level office positions. Students may select one of three "tracks" in the second quarter. The first track will offer an introduction to the medical clerical assistant office, the second track an introduction to the legal clerical assistant office, and the third track an introduction to the administrative clerical assistant office. 

Students develop effective written communication, oral communication, customer service, keyboarding, document formatting, office procedures, telephone, scheduling and calendaring, and job preparation skills. In addition, students who select the medical clerical assistant track will understand basic medical terminology; students who select the legal clerical assistant track will understand basic legal terminology; and students who select the administrative clerical assistant track will have additional grammar, editing, and proofreading experience.

Program Map for

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Total Program Credits: 30


Program Courses

First Quarter

Course ID
Course Title
Credits
BT 105
Grammar for Business  
5
BT 106
Computing Essentials  
5
BT 152
College and Career Strategies  
3
CATT 102
Microsoft Outlook  
2.5
Total Credits
 
15.5

Second Quarter

Course ID
Course Title
Credits
BT 127
Human Relations and Professional Development  
3
BT 196
Skillbuilding  
1
BUS 103
Basic Business Math and Electronic Calculators  
5
CATT 190
Microsoft PowerPoint I  
2.5
MMGT 223
Customer Service  
3
Total Credits
 
14.5

Estimated costs for completing this program

 
WA Resident
Non-Resident
International
Tuition
$ 3,081
$ 3,820
$ 7,047
Books
$ 702
$ 702
$ 702
Course Fees
$ 15
$ 15
$ 15
Institutional Fees
$ 1,071
$ 1,071
$ 1,071
Total Costs
$ 4,868
$ 5,608
$ 8,835

Costs for completing a degree or certificate can vary. For more information about costs, visit our How Much Does it Cost? page.

Have a question? Let's hear it.

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Request Info

Ronda Moorhead

Ronda.Moorhead@scc.spokane.edu
509-533-7389

Shilo Stuart

Enrollment/Onboarding Advisor

Shilo.Stuart@scc.spokane.edu
509-533-7490